Shipping policy

We entrust our shipments to leading logistics partners such as GLS and UPS. Each package, before being entrusted to the carrier, is insured and if necessary protected at best with additional packaging, both internally and externally.

We believe it is important for customer safety to point out that each shipment leaves our supplier's warehouse only after a rigorous suitability check.

As soon as the order has been entrusted to the courier, we will notify the customer of the shipment by sending an order update e-mail. Subsequently it will be the courier himself who will send a second shipment confirmation e-mail with all the instructions inside to be able to monitor the path of the package online.

Average shipping times 5-10 days.

The current world situation linked to COVID-19 represents an unprecedented challenge, due to this emergency normal shipping times may not be guaranteed.